Business Support - Bristol - Hybrid Working
Our client is a fast- growing tech based business that have a market leading position within the energy sector.
We are looking for the right candidate to offer administration support to the smart metering team.
Key Responsibilities:
- Respond to general customer enquiries according to the requirements of customer contracts in accordance with defined procedures.
- Liaison with Business Support Manager regarding daily manpower availability.
- Scheduling/Programming of Field Operatives work, having regard to travel, work allowances, and operative’s skill level.
- Raising and scheduling of meter work orders and the deprogramming of meter orders and resolve problems
- Update database records of meter technical details on a daily basis
- Provision of office-based support for all Field Staff.
- Prepare and dispatch invoices for chargeable work, monitor debt follow up and resolve customer queries.
- Provide information/data in respect of customer contract failures, aborted visits and complaints.
- Continually improve working methods and processes and make recommendations.
About You:
- Basic education (4 GCSEs).
- Good interpersonal and Customer Care skills.
- Keyboard/Personal computer skills.
- Completion of relevant training programs.
- Knowledge of relevant company procedures.
- Knowledge of internal organisation and other departments operations.
- Up to 6 months work related experience.
Monday to Friday - Hybrid Working
Please get in touch for more information or apply now!
Position is now closed
