Operations Supplier Account Support // Hybrid
The role
To support the Operations Supplier Account Manager in developing and optimising effective relationships between the client and energy suppliers through regular engagement and high-quality reporting.
Key responsibilities & accountabilities
- Demonstrate a deep understanding and knowledge of operational issues that impact supplier performance.
- Apply a good understanding of settlement
- Compile regular and ad hoc reports from current systems to convey important information both internally and externally
- Work closely with the operations managers and report feedback from meetings. Proactively identify, communicate, and plan for upcoming issues and trends.
- Attend and sometimes lead meetings with energy suppliers through conference calls as well as face to face meetings.
- Work closely with the Business Development team supporting them with their reporting needs
- Participate in regular training/ learning activities to maintain and develop skills and knowledge.
- Adhere to all Stark policies, procedures and working practices.
- Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work.
- Daily contact with HH and MUS operations teams to gather feedback and follow up on actions
- Regular contact with the business development team assisting with their reporting requirements and tender activities
- Working relationships with suppliers are critical in this role, to ensure we are delivering an excellent service and keeping track of performance.
Please get in touch for more information.
Position is now closed
