Property Claims Handler // Fully Remote
The Opportunity:
Are you customer focussed?
Is a customer at the centre of your thoughts?
We are looking for experienced Claims Handlers / Customer Service Representatives to join client on our new exciting venture within their Claims Department.
What you will be doing?
• Promptly handle and resolve all enquiries from both customers and external contacts to ensure delivery of our streamlined claims service
• Establish timely reserves within authority limit by estimating value of claims
• Identify potential Recovery and Fraud claims
• Follow established claims handling procedures for low complexity, low exposure claims to ensure consistency and quality claims service.
• Negotiate settlement of claims within authority limits
• Contribute to a positive and supportive team culture
What we are looking for?
• At least 1 years experience in the insurance sector
• Previous contact centre experience is essential.
• Previous property Insurance experience preferred but not essential.
• The ability to utilise a variety of communication approaches to build rapport and a positive relationship to help resolve a customer predicament.
• A conscientious, positive enthusiastic approach to work and maintain good relationships with customers and colleagues
• Self-Motivated to with the ability to work as part of an office based or remote team
• Excellent time management and organisational skills
Permanent Benefits:
• Casual dress
• Company events
• Company pension
• Gym membership
• Store discount
• Work from home Schedule:
• 8 hour shift Supplemental pay types:
• Bonus scheme
• Yearly bonus
Please get in touch for more information.
